Did you get the license plate number of that Customer Service Rep who just “helped” you?  (because you feel like you were run over by a car)

After working for two companies with large customer service groups who took calls for many different products, I learned a lot about what to do when I call companies seeking assistance. That is not to say I don’t “shoot the messenger” when they tell me something I do not agree with or like. Nor does it mean I can be assured of outstanding customer service by using any of my tricks. But knowledge is power and I really think if you consider the tips below, your chance of successfully communicating your needs and getting back a clear and correct answer will improve.  I hope these help! Read Full Article